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Legal

Refund Policy

Last updated: October 3, 2026

Replacement first

If your subscription does not work or stops working during the paid period, contact us and we will repair or replace it at no cost.

When you can get a refund

  • We could not deliver your order.
  • We could not repair or replace a faulty subscription.
  • You were charged twice for the same order.

Refunds go back to the original payment method or to your store wallet.

When refunds are not possible

Once access has been delivered and works as described, digital orders cannot be refunded for change of mind, misuse, or breaking the platform's rules.

How to ask

Email support@cheapsubs.store or open a ticket on the Support page with your order number. Please contact us before opening a dispute with your bank — it is the fastest way to get help.